Menu 11.7 - Prestatus Update

The Prestatus-Update option allows you to quickly change or delete a precollect account's status code without having to go to the Precollect Update screen.

You can change the status of a precollect account using this option by simply entering the precollect account number and entering a new status.

To change the status code of a precollect account:

  1. From the Master menu, navigate to ClosedPrecollect > Prestatus Update (menu 11.7).

  2. In the Enter Precollect Number window, type the precollect account number, and press Enter or click Ok.
  3. At the Enter Status for account name window, do one of the following:

    • To continue using the current status code for the account that displays in the window, press Enter.
    • If you know the status code to change to, type it, and press Enter or click Ok.
    • To choose from a list of status codes, type ?.
      • In the Status Codes window, select the status code to use, and press Enter or click Ok.

    The system displays a message that the status code is changed.

  4. In the Enter Precollect Number window, do one of the following:
    • To change the status code for another precollect account, type the account number, and press Enter or click Ok.
    • To exit, click Cancel.