Requesting or reinstating credit reporting

Menu 5.1

Use the following option to request or reinstate credit reporting for an account.

To request or reinstate credit reporting:

1. Open an account in the Collector screen.

2. At the CMD (/, ?) prompt, type CN, and press Enter.

   

3. In the Credit Reporting Actions window, select Cancel/Stop Credit Reporting, and press Enter or click Ok.
4. In the Enter New Status Code (?) window, do one of the following, and press Enter or click Ok:
   • Type the new status code.
   • To see a list of status codes, type ?.
     • In the Status Codes window, choose a status code, and press Enter or click Ok.

5. Do one of the following:

   For an account not in a packet

   1. At the Ok To Proceed (Y/CR=N) prompt, type Y.
   2. At the Action accepted for debtor number? press Enter, or click Ok.
   For all the accounts in a packet

   1. At the Apply updates to all packet members? prompt, click Yes.
   2. At the Ok To Proceed (Y/CR=N) prompt, type Y, and press Enter.
   3. At the Action accepted for debtor number? press Enter, or click Ok. Repeat this step for each account in the packet.
   For only a single account in a packet

   1. At the Apply updates to all packet members? prompt, click No.
   2. At the Ok To Proceed (Y/CR=N) prompt, type Y, and press Enter.
   3. At the Action accepted for debtor number? press Enter, or click Ok.
   For multiple accounts in a packet

   1. At the Apply updates to all packet members? prompt, click Select.
   2. At the Ok To Proceed (Y/CR=N) prompt, type Y, and press Enter.
   3. At the Ok to Update Account number prompt, click Yes or No. Repeat as necessary for each account in the packet.
   4. At the Action accepted for debtor number? press Enter, or click Ok. Repeat for each of the accounts you requested or reinstated credit reporting for.
6. At the CMD prompt, to exit, type /, and press Enter.