Menu 10.7.85 - CU·Documents Setup

CU·Documents is a word processor that interfaces with Microsoft Word® and is available with The Collector System 2005 version 2 or higher. We recommend using this as your letter editor. For more information on using CU·Documents, see Menu 10.7 - Correspondence.

You can configure where The Collector System stores and archives letters/notices created using CU·Documents by entering paths to your own internal directory.

You can also control the order in which letters/notices print in one of two ways:

• Sort Option 1 - By letter ID and then by customer. The Collector System sorts and prints each letter/notice type together. For example:

  LetterA Customer1

  LetterA Customer2

  LetterB Customer1

  LetterB Customer2

  LetterC Customer1

  LetterC Customer2

• Sort Option 2: By customer and then by letter ID. The Collector System sorts and prints all of the letter/notice types for each customer together. For example:

  Customer1 LetterA

  Customer1 LetterB

  Customer1 LetterC

  Customer2 LetterA

  Customer2 LetterB

  Customer2 LetterC

When you use Sort Option 1, all of the customers that receive the same letter ID are grouped together in the same print job. The Collector System runs multiple print jobs together using the CU·Documents multi-threading feature. This means that the print jobs process more quickly, but you cannot predict which letter ID prints first. By default, Sort Option 1 is selected.

When you use Sort Option 2, The Collector System suspends the CU·Documents multi-threading feature to ensure that letters/notices print in stay grouped by customer. This forces The Collector System to process one letter request at a time, which may result in a slower printing process.

If you set the MS Word Print Duplex option to Y in the letter definition, The Collector System processes these letters separately and excludes them from the primary sort. For more information, see Configuring letter/notice definitions.