Configuring the Collector screen input mode

If you do not have account numbers, but you do have names, social security numbers, or certain other information for the accounts you are accessing on the Collector screen, you can change the input prompt to accept the type of information you have. The following are the types of input you can use:

  • Account name
  • Social security number
  • Data Reference Line (DRL)
  • Client reference number
  • Address
  • Judgment number

The label of the Enter Account# prompt changes depending on the type of mode you use. The input prompt remains changed until you exit the current routine. You can also change to another input mode. If more than one account matches the information you enter, the Inquiry screen appears, allowing you to select an account.