Using payment plans

Menu 5.1

A payment plan is an agreement between your agency and the customer to make a series of payments for a specific amount on a specific date. For example, $100.00 on the 15th of every month for 8 months.

After you activate a plan, The Collector System is set up to automatically send payment reminders, and the account will not be added on a collector's WIP unless payments are delinquent. The account remains on the payment plan until it is paid in full or deactivated.

You can allow collectors to continue to work accounts on payment plans by setting the Allow payment plans and post-dated checks to run with AFM option in Management Strategy > Agency > Misc. Setup Routines (menu 10.1.15). For more information, see Menu 10.1.15 - Misc. Setup Routine.