Canceling credit reporting due to fraudulent activity

Menu 9.4

When you cancel credit reporting due to fraud, the account reports with a DF status code, which allows the credit reporting agency to delete the account.

To cancel credit reporting due to fraudulent activity:

1. From the Master menu, navigate to Utility > Credit Reporting (menu 9.4).

   

2. In the Credit Reporting window, select Take Action on Account, and press Enter or click Ok.
3. In the Enter Debtor Number(s) Separated by a Semicolon window, do one of the following, and press Enter or click Ok:
   • Type one or more account numbers, separating each with a semicolon.
   • Type a Get-List or Select statement. For more information, Working with Recall.
4. In the Credit Reporting Actions window, select Cancel Due to Fraudulent Activity, and press Enter or click Ok.
5. In the Enter New Status Code window, type a new status code, and press Enter or click Ok.

6. Do any of the following:

   Cancel credit reporting for an account not in a packet

   1. At the Ok To Proceed (Y/CR=N) prompt, type Y, and press Enter.
   2. At the Action accepted for debtor number prompt, press Enter or click Ok.
   3. In the Enter Debtor Number(s) Separated by a Semicolon window, to quit, click Cancel.
   4. In the Credit Reporting window, click Cancel.
   Cancel credit reporting for all the accounts in a packet

   1. At the Apply updates to all packet members? prompt, click Yes.
   2. At the Ok To Proceed (Y/CR=N) prompt, type Y, and press Enter.
   3. At the Action accepted for debtor number prompt, press Enter or click Ok. Repeat for each account in the packet.
   4. In the Enter Debtor Number(s) Separated by a Semicolon window, to quit, click Cancel.
   5. In the Credit Reporting window, click Cancel.
   Cancel credit reporting for a single account in a packet

   1. At the Apply updates to all packet members? prompt, click No.
   2. At the Ok To Proceed (Y/CR=N) prompt, type Y, and press Enter.
   3. At the Action accepted for debtor number prompt, press Enter or click Ok.
   4. In the Enter Debtor Number(s) Separated by a Semicolon window, to quit, click Cancel.
   5. In the Credit Reporting window, click Cancel.
   Cancel credit reporting for multiple accounts in a packet

   1. At the Apply updates to all packet members? prompt, click Select.
   2. At the Ok To Proceed (Y/CR=N) prompt, type Y, and press Enter.
   3. At the Credit reporting has been cancelled for debtor number prompt, press Enter or click Ok.
   4. At the OK to Update Account number prompt, press Enter.
   5. Repeat Steps b-c for each account in the packet.
   6. In the Enter Debtor Number(s) Separated by a Semicolon window, to quit, click Cancel.
   7. In the Credit Reporting window, click Cancel.