Viewing your messages

Use this option to view your messages or the messages you have sent to others. Messages can be stored indefinitely.

To view your messages:

1. Access the messaging program from:

   Any menu

   Type O (not zero), and then type M.

   Account Update screen

   From the Master menu, navigate to Data Entry > Account Update (menu 1.1).

   • At the Enter Account # prompt, type MSG and press Enter.
   • In the Name field, type /MSG and press Enter.
   Client Update screen

   From the Master menu, navigate to Data Entry > Client Update (menu 1.7).

   • At the Enter Client # (?, /) prompt, type MSG, and press Enter.

   • In the Cli Name field, type /MSG, and press Enter.
     

     If you forget to type / in the Cli Name field before MSG, a warning message displays asking you to confirm that you want to change the client's name.

   Collector screen

   From the Master menu, navigate to Collector > Collector Screen (menu 5.1).

   • At the Enter Account # prompt, type MSG, and press Enter.
   • At the Cmd (/, ?) prompt, type M, and press Enter.
2. At the 'MESSAGES' - Enter Employee Initials (CR='initials', G, PB, /, ?) prompt, do one of the following:
   • Type the initials of the employee you are sending a message to, and press Enter.
   • To view a list of employee initials, type ?, and press Enter.

   • To select from your employee phone book, type PB, and press Enter.

     For detailed information on employee phone books, see Using employee phone books.

3. At the Add, Change, Display, Delete, Future, Print (A,C,D,DEL,DF,F,/,P) prompt, do one of the following:
   • To display messages one at a time, type D, and press Enter.
   • To display messages one at a time, including future messages, type DF, and press Enter.
   • To display future messages, type F, and press Enter.
4. At the <CR> ('DEL', 'Q') prompt, do one of the following:
   • To advance from one page to the next, press Enter.
   • To delete a message, type DEL, and press Enter.
   • To exit, type Q, and press Enter.