Send letters/notices to international addresses

Menu 2.2

You can send a letter/notice to an international address by using this option. To mass request or cancel letters/notices, see Request or cancel multiple letters.

For international addresses, address information exists in a multivalue of DEBTOR<3>, specifically with the country name in DEBTOR<3.7>. Also, an international address nulls any data for city, state, and zip (DEBTOR<4, 5, and 6>).

  1. From the Master menu, navigate to Correspondence > Letters/Notices (menu 2.2).
  2. In the Letters/Notices window, select Request/Cancel Letters/Notices, and press Enter or click Ok.
  3. In the Request/Cancel Letters/Notices window, select Request/Cancel Letters, and press Enter or click Ok.
  4. In the Request/Cancel Letters window, select Individual Letters, and press Enter or click Ok.
  5. In the Enter Account Number window, type the account number, and press Enter or click Ok.
  6. If a letter/notice has already been requested, the Letter name already requested. Cancel? prompt displays. If a letter/notice has not been previously requested, proceed to the next step.
    • To cancel the letter/notice, click Yes; otherwise, click No.
  7. In the Letter/Document/Letter Set window, type IA, and press Enter.
  8. In the Enter Letter / Document / Letter Set window, do one of the following, and press Enter or click Ok:
    • If you know the letter/notice name, type it.
    • To select from a list of correspondence, type ?.
      • In the Valid Letter by Category window, select a letter/notice, and press Enter or click Ok.
  9. In the Alternate Name window, do one of the following, and press Enter or click Ok.
    • If you know the alternate name, type it, or press Enter to accept the current name.
    • To use the alternate payer name, type /AP. Proceed to Step 12.
    • To use the employer name, type /EMP. Proceed to Step 12.
    • To use the second employer's name, type /EMP2. Proceed to Step 12.
  10. In the Alternate Name2 window, do one of the following, and press Enter or click Ok.
    • If you know the Alternate Name2 name, type it. Proceed to Step 14.
    • To use the Alternate Payer Name2 name, type /AP.
    • To use the Employer Name2 name, type /EMP.
    • To use the second Employer Name2 name, type /EMP2.
  11. In the Alternate Name2 window, do one of the following:
    • To accept the name currently displayed, press Enter or click Ok.
    • To use a different name, type it, and press Enter or click Ok. Proceed to Step 14.
  12. In the Alternate Name window, do one of the following, and press Enter or click Ok.
    • To accept the alternate name press Enter.
    • To use another name, type the alternate name, and press Enter.
  13. In the Alternate Name2 window, do one of the following:
    • To accept the current Alternate Name2 name, press Enter or click Ok.
    • To use a different Alternate Name2 name, type it, and press Enter or click Ok.

  14. In the International Address screen, on the first line, the name of the recipient displays. On the subsequent lines, type the address, and press Enter.

  15. On the last line of the address, type the country name in English, uppercase letters, and press Enter.
  16. After you type the country name, type #, and press Enter.
  17. At the Ok to file prompt, do one of the following, and press Enter:
    • To save the address, type Y. Proceed to Step 24.
    • To discard the address, type N.
    • To retype the address, type DEL. Repeat Steps 14-17.
    • To make changes to the address, type /.
  18. In the Alternate Name2 window, type an alternate name2 name, and press Enter or click Ok.

  19. In the Alternate Address window, type an alternate address, and press Enter or click Ok.

    This field and the following fields are required.

  20. In the Alternate Address2 window, type an address, and press Enter or click Ok.
  21. In the Alternate City window, type an alternate city, and press Enter or click Ok.
  22. In the Alternate St window, type an alternate state, and press Enter or click Ok.
  23. In the Alternate Zip window, type an alternate zip code, and press Enter or click Ok.
  24. If the account status inhibits letters/notices from being sent, the Account status status inhibits notices and letters. Override? prompt displays. Do one of the following:

    • To override the status, click Yes.

      The letter/notice is requested.

    • To not override the status, click No.

      The letter/notice is not requested.