Running payment history inquiries

Menu 3.4, Menu 13.2.24

Use this option to search for payments for an account.

You cannot add or edit payment information from the Inquiry option.

To run a payment history inquiry:

1. Access the Payment History option from any of the following menus:

   Inquiry menu

   From the Master menu, navigate to Inquiry > Payment History (menu 3.4).

   

   Legal menu

   From the Master menu, navigate to Legal > Inquiry > Payment History (menu 13.2.24).

   

2. In the Enter Account # window, type the account number to view the payment history, and press Enter or click Ok.

   You may see an alert that a record is locked. This indicates that another user has the account open. The system displays a prompt with the user's initials. For a full list of the commands available at this prompt, see Working with the Enter Account # prompt.

3. At the End of Account number, press <CR> prompt in the Payment History screen, press Enter to return to the Enter Account # window.