Deleting a payment plan

Menu 5.1

Use this option to delete a payment plan in its entirety. The system automatically assigns a default status code to each account, unless you enter a new status code.

The system does not delete accounts from the system when you delete a payment plan.

To delete a payment plan:

1. Open an account in the Collector screen.
2. At the Account number on Payment Plan. Do You Wish to View Plan? prompt, press Enter.
3. If the Note: Diff Interest Rates Exist for Accts on this PPlan. Press <CR> prompt displays, press Enter.
4. In the Payment Amount field, type DEL, and press Enter.
5. At the Delete Just this (A)ccount or (E)ntire Plan? prompt, type E, and press Enter.
6. At the OK to Change? prompt, to continue, click Yes.
7. At the Payplan Deleted. Previous status = status code. Current status=status code Enter New Status Code prompt, do one of the following:
   • To leave the account status code unchanged, press Enter.
   • To update each account with a new status code, do one of the following:
     • If you know the status code, type it, and press Enter.
     • To choose from a list of status codes, type ?, and press Enter.
       1. In the Status Codes window, select the status code and press Enter or click Ok.
       2. When you update the status code, the Payplan Deleted. Previous status = status code. Current status=status code Enter New Status Code prompt changes to show the new status code. Press Enter to change the status code.