Displaying the Judgment window

When your agency takes legal action against an account, the court may award a judgment. A judgment is a ruling by a court of law that specifies whether a customer owes money to a creditor or collection agency, how much they owe, and the payment terms. A judgment allows other legal measures, such as garnishment and liens, to be used in the collection of the debt. After the court issues a judgment, your agency enters it into The Collector System.

Because a judgment is a result of legal action, use extreme caution when working the account. Make sure you know the collection laws and your agency's policies before working an account with a judgment.

Use command WJ to view the details about a judgment such as the effective date, interest, and amount from the Judgment window. You can only view information in the Judgment window; you cannot update information.

To display the Judgment window:

  1. Open an account in the Collector screen.
  2. At the Warning!! Legal Action has been Taken on This Account. Press <CR> prompt, press Enter.
  3. At the CMD (/, ?) prompt, type WJ, and press Enter.
  4. At the Enter Legal Password prompt, type the legal password, and press Enter.

    The Judgment window displays in the upper-right corner of the Collector screen.

  5. At the CMD (/, ?) prompt, to return to the Collector screen, type WX, and press Enter.