Printing a list of the current action codes

Menu 10.5.50

Before creating new action codes, it is a good idea to print a list of the codes that already exist on your system so as not to create duplicate codes. You may also need to view a list before Managing contact action codes or Designating action code categories.

The procedure is the same regardless of the type of action code you are printing.

To print a list of the current action codes:

1. From the Master menu, navigate to Management Strategy > Codes > Status, Action, Bus. (menu 10.5.50).

   

2. In the Status/Action Code Descriptions window, select Print Codes, and press Enter or click Ok.
3. In the Status Code Print Routine window, select Collector Action Codes, and press Enter or click Ok.
4. At the OK to print? prompt, press Enter or click OK.