Post NSF reversals

Use this option to reverse a payment posted as NSF.

To post an NSF reversal:

  1. Complete Steps 1-6 of Posting to accounts.
  2. If the reversal will affect a distribution window, we recommend that you display the distribution window. For instructions, see Viewing distribution windows.
  3. In the Amount field, type a positive amount, and press Enter.

    The NSF transaction code reverses the charges.

  4. In the Trans Code field, enter the appropriate transaction code, and press Enter.

    There is an NSF reversal code for every payment code. Select the correct code by determining the field(s) to reverse, if the payment was originally received by the agency or the client, and if this was a forwarded payment.

  5. When an NSF reversal is entered for an account that is no longer in the Tickler, the prompt Not In Collector's Tickler File. Add it? displays.

    We recommend that you enter Yes so that the record can be added back into the Tickler file to be included on a WIP list to be worked again.

  6. At the Don't Forget To Change Status Code, Press <CR> prompt, press Enter.
  7. In the Status/Desk field, do one of the following, and press Enter:
    • If the status was PIF or SIF, change it to the appropriate status code. You can change the status code on an account that was already included on the collector's Tickler.
  8. Complete Steps 9-13 in Posting to accounts to finish posting the transaction as normal.

    The Client Control Record determines the following:

    • If NSF transactions are grouped together or mixed with other transactions.
    • If NSF transactions are omitted from the client statement.

    For this reason, the system either omits or predetermines the comments to use, which were set up as part of the transaction code. For more information, see Creating or changing the Client Control Record.