Understanding Month-End processes

The Month-End process is similar to Day-End in that it uses a series of reports and processes to provide information regarding the business performed by your agency during a specific time period and prepares your system for recording data for next month's business.

Month-End consists of the following processes:

  • Printing notices for all canceled accounts - This routine prints notices for all accounts canceled since the last Month-End, including those that were already printed on previous cancellation notices.
  • Menu 2.9 - Reactivation Notice - This routine prints notices sent to clients to inform them of canceled accounts that are now active again. A reactivation notice can be sent at any time during the month, but you must generate it before Month-End closes because the file is cleared during the Month-End process.
  • Back up Month-End files - Use your agency's standard back-up routine to save Month-End files.
  • Menu 8.3 - Month-End Close - This file-update program prepares the workstation to receive the next month's information.

You should review this report each time it prints so that you can take corrective action to prevent future errors.

For compliance purposes, we recommend that you keep backups of the following files when Month-End clears:

  • TRW
  • Letter
  • Trans-cancel
  • Trans
  • Holdover
  • Check
  • Invoices
  • Client

Make sure to encrypt the files you save.