SPA payment sources
Use command PYS from an account or C from the SPA screen to access the Payment Sources Configuration screen. From this screen, you can add, edit, and remove payment sources. You can also set payment sources as active or inactive.
The default payment source types you can use include:
- Cash
- Checks
- ACH
- Bank cards (debit and credit cards)
- Cashier's checks
- Money orders
Your agency can also add other payment sources, such as PayPal or mobile payments, so the list of payment sources you see may be different.
To add or edit payment sources:
- Open an account in the Collector screen.
- Do one of the following:
- At the CMD prompt, type SPA, and press Enter.
- At the CMD prompt, type C, and press Enter.
- At the CMD prompt, type PYS, and press Enter.
- At the CMD prompt, type SPA, and press Enter.
- In the CMD prompt, do one of the following, and press Enter:
- To add a new payment source, type A.
- In the Payment Sources Types window, select a type, and press Enter or click Ok.
- To edit a payment source, type the line number of the payment source.
- To toggle viewing the payment source list used for the account, packeted account members, and associate packet members, type T. For more information, see Viewing payment sources and status for an account, packet, and associate packet.
- To toggle viewing active and removed payments sources, type VR. For more information, see Viewing removed payment sources.
- To view a list and description of the commands for this CMD prompt, type ?.
- To add a new payment source, type A.
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For the payment source type, enter information in the appropriate fields:
Cash or Check
In the Status field, do one of the following, and press Enter:
Depending on your configuration, to reach the Status field, you may need to type /, and press Enter, one or more times.
- To activate the payment source, type ACT.
- To deactivate the payment source, type INA.
ACH
Standard ACH
- In the Financial Institution field, type the bank name where the account resides, and press Enter.
- In the Routing Number field, type the bank routing number, and press Enter.
- In the Account Number field, type the account number, and press Enter.
- In the Account Type field, do one of the following, and press Enter:
- If you know the account type, type it.
- To choose form a list of account types, type ?.
- In the Account Types window, select the type of account, and press Enter or click OK.
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Edit the payor name and address fields, if necessary. By default, The Collector System automatically populates these fields from the account.
The Payor Name, Payor Address Line 1, and Payor Zip are required and should reflect the checking account owner's information. The other demographic data is not required.
- In the Pass Phrase field, type the password or some other passcode to verify the identity of the caller to discuss a payment source previously established, and press Enter. Using this field prevents someone besides the payment source "owner" from using the source.
- In the Status field, do one of the following, and press Enter:
- To activate the payment source, type ACT.
- To deactivate the payment source, type INA.
Payment service ACH
If your agency uses the payment service, a browser window displays the payment service.
Enter the information, as necessary, and click Save.
Credit or debit card
Standard cards
- In the Card Type field, do one of the following, and press Enter:
- If you know the card type, type it.
- To choose form a list of card types, type ?.
- From the Bank Card Types window, select a credit card type, and press Enter or click OK.
- In the Card Number field, type the credit card number, and press Enter.
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In the Expiration Date field, type the date the card expires using the MMYY format, and press Enter.
If you edit any one of the Card Type, Card Number, or Expiration fields, you must re-enter the information in all of these fields. The only exception is if the card type you enter matches the card type of the account number, then you do not need to change the card type on the screen.
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Edit the payor name and address information, if necessary. By default, The Collector System automatically populates these fields from the account.
The Payor Name, Payor Address Line 1, and Payor Zip are required and should reflect the checking account owner's information. The other demographic data is not required.
- In the Pass Phrase field, type the password or some other passcode information needed to allow your agency to receive funds from the bank, and press Enter.
- In the Status field, do one of the following, and press Enter:
- To activate the payment source available, type ACT.
- To deactivate the payment source, type INA.
Payment service cards
If your agency uses the payment service, a browser window displays the payment service.
Enter the information, as necessary, and click Save.
Cashier's check
- Optionally, in the Financial Institution field, type the name of the place that issued the check, and press Enter.
- Optionally, in the Cashier ID field, type the ID of the cashier who issued the check, and press Enter.
- In the Status field, do one of the following, and press Enter:
- To activate the payment source, type ACT.
- To deactivate the payment source, type INA.
Money order
- Optionally, in the Place of Purchase field, type the name of the place that issued the money order, and press Enter.
- Optionally, in the Serial Number field, type the serial number printed on the money order, and press Enter.
- In the Status field, do one of the following, and press Enter:
- To activate the payment source, type ACT.
- To deactivate the payment source, type INA.
- At the OK to File? prompt, do one of the following, and press Enter:
- To save your changes, press Enter, or type Y.
- To discard your changes and exit the screen, type N.
- To return to the Add New Payment Source screen, type /.