Using commands in the Account Inquiry screen

The Collector System includes many commands that you can use to view specific information in the Account Inquiry screen. You enter these commands at the Enter Option (?) prompt at the bottom of the Account Inquiry screen. The following table lists the available commands:

Command

Description

*

View notes for an account. For more information, see Displaying account notes

A

View assigned amounts for an account. For more information, see Displaying the Assigned Amounts window.

F

View Financial Profile screen information for an account. For more information, see Displaying the Financial Profile screen.

H or H1

View the balances of a packeted account. For more information, see Displaying and printing balances.

H2

View the balances of an account on payment plan. For more information, see Displaying and printing balances.

H3

View the judgment balances for a legal account. For more information, see Displaying and printing balances.

H4

View the balances for an account on a post-dated check plan. For more information, see Displaying and printing balances.

IA

View international address information for an account. For more information, see Displaying international addresses.

L J

View legal judgment information for a legal account. For more information, see Displaying legal judgment information.

LS

View court and judge information for a legal account. For more information, see Display court and judge information.

M

View miscellaneous charges for an account, such as NSF check charges, fees, and other associated charges. For more information, see Displaying Miscellaneous Amounts windows.

MG

View the options for scanned images and archiving for an account. For more information, see Displaying scanned images and archiving options for accounts.

You can only use this command if your organization uses CU·Archive or document scanning software.

P

View all the accounts in a packet or all the accounts in their associated packets. For more information, see Displaying packets.

PD

Print account information, such as packet details, the financial record, and/or notes for an account. For more information, see Printing account information.

*PD

View details of an account's payment history. If the account is in a packet, the payment history for all accounts in the packet displays. For more information, see Displaying and printing payment history.

PK

View post-dated check plan information for an account. For more information, see Displaying post-dated check plan information.

PP

View payment plan details for an account. For more information, see Displaying payment plan information.

*PS

View payment summary information for an account. For more information, see Displaying payment summary information.

RP

View responsible party packet information for an account. For more information, see Displaying the responsible person packet.

ST

Display settlement plan information for an account. For more information, see Displaying settlement plan information.

X

Display payment distribution information for an account. For more information, see Displaying the payment distribution screen.